Get a new boiler

Landlord pay as you go Property services

  • Appointment booking portal
  • Property rental valuation
  • Accompanied viewings
  • Tenancy creation services
  • Tenant check-in services
  • Property inspections
  • Tenant check-out services
15+ Years in operation4.8/521+ Reviews
Call us now0191 406 0888

Customer reviews

4.8/521+ Reviews

Quick response

Would 100% recommend this company. I can’t fault the guys. Quick response to initial enquiry, work carried out was amazing, they went above and beyond to ensure the work was done to a high standard, even fixing faults left by other companies.

Emma Longstaff, November 2022

Fantastic service

Fantastic service have been using this company for a few years now for repairs and servicing. Team friendly and explain everything for you, love the pictures or work done pre and post especially around my service of boiler.

Darren Worwood, November 2022

Easy to book online system

Excellent service! Booked an appointment for annual gas check. Easy to book online system. Scott did a very thorough check with attention to details. Very professional. Highly recommend!

Lina Stagkou, September 2020

What we do

Our property managers are here to help as and when you need us! We’ve been repair and installation partners with Landlords for over 20 years. Need a one off service? No matter how big or small the job, we're always here to help.

Property rental valuation

  • Looking at having your property fully managed? We can carry out a Property letting appraisal with you.
  • Arrange an appointment for one of our property experts and we'll see you soon.
Find out more

Accompanied viewings

  • Got a tenant wanting a viewing but you cant attend? We can carry out an Individual Viewing or Open House where they'll be given a guided, tour of your property.
  • Led by our experienced, trusted and vetted local professionals. Just book when you need us and schedule your appointment.
Find out more

Tenancy creation services

  • Referencing and Agreements services included
  • Property advertising included
  • Legal compliance & licensing issues taken care of
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Tenant check-in services

  • Complete a tenant move in with all relevant documents are filed
  • Key arrangement handling
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Tenant check-out services

  • Professional Digital inspection report included
  • Detailed comparison images and documented inventory
  • Dispute handling between the tenant and property ombudsman
  • Cleaning and turnaround service
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Property inspections

  • Inspection to check in on the condition the current tenants are keeping the property in
  • General checks on maintenance, tidiness, condensation
  • Tenant concerns recorded
  • Maintenance reports available
Find out more

Property Safety Certificates

  • Landlord Compliance Safety certificates across the Newcastle & the North of England
  • Discounts Available if you require multiple Certificates
  • EPC Energy performance Certificates
  • Fire safety Certificates
  • Unvented water storage certificates
  • CP12 Landlord Gas Safety Certificates
  • EICR Electrical Safety certificates
  • PAT Portable electrical appliance testing
Find out more

Need a new boiler?

Get a quote by answering just 6 simple questions and Book your installation online today.

  • Remove Your Old Boiler for Free
  • Spread the Cost With Flexible Finance Options
  • Combi Boilers AND Regular Boilers available
  • 98% Credit pass rate
  • Professionally installed from our Gas Safe registered Engineers
  • Manuafacturer Approved chemical flushing treatment and Thermal Imaging camera inspection

Frequently asked questions

Landlord services from Home Assist includes:

Boiler services and CP12 certificates Central heating services Plumbing services Electrical services and ECIR certificates Fire alarm BS5939-6(2019) certificates Legionella Certificates Property management Tenant referencing EPC Certificates

In many cases it is the responsibility of the landlord to maintain key aspects of their property, including boiler repairs and maintenance, electrical repair, plumbing repair and maintenance, and central heating maintenance where appropriate.

Our Landlords Home Cover Plan can help you to keep on top of your properties whilst keeping costs down. For just £24/month, our plan covers your property in the event of breakdowns and ensures swift repairs to keep your property on top condition, and your tenants happy.

Usually, landlords are responsible for:

The exterior structure of the property Plumbing and water pipework Maintenance and repairs of gas appliances that come with the property and gas pipework Electrical wiring and repairs, as well as maintenance and repairs of electrical appliances that come with the property Boiler repairs and maintenance Central heating repairs and maintenance

Such information will be detailed in your tenancy agreement. A landlord must agree to the maintenance and repair of anything outlined within the agreement, however, they are not responsible for personal appliances, or anything that is not covered by the tenancy agreement.

Landlords also cannot pass on the cost of any repair or maintenance work onto a tenant.

Home Assist serves Newcastle and the North east of England for landlord services, our property managers run your property for you, from finding a tenant, to the check out process. boiler repairs and maintenance, Electrical repairs, Installation and testing, Plumbing repairs and Installations, and Central heating maintenance can all be a headache of the past.

We are registered with TPO - The property ombudsman, TDS - tenant deposit protection scheme and CMP - Client money Protection. The are the three fundamental requirements set out by Property management laws in England & Wales.

Before radiator treament
Before radiator treament
After radiator treament
After radiator treament

You don’t know what you can’t see

Radiators not feeling as hot as they used to? We use cutting-edge thermal imaging technology to assess your radiators and repair any damage with the best solution.

Stay warm this winter and get your heating assessed by Home Assist.