Get a new boiler

Boiler services

  • Experienced boiler engineers ready to take your call
  • Boiler repair service with same day visits
  • Boiler servicing and maintenance plans
  • New boiler installations, including pay monthly boiler finance
15+ Years in operation4.8/521+ Reviews
Call us now0191 406 0888

Customer reviews

4.8/521+ Reviews

Quick response

Would 100% recommend this company. I can’t fault the guys. Quick response to initial enquiry, work carried out was amazing, they went above and beyond to ensure the work was done to a high standard, even fixing faults left by other companies.

Emma Longstaff, November 2022

Fantastic service

Fantastic service have been using this company for a few years now for repairs and servicing. Team friendly and explain everything for you, love the pictures or work done pre and post especially around my service of boiler.

Darren Worwood, November 2022

Easy to book online system

Excellent service! Booked an appointment for annual gas check. Easy to book online system. Scott did a very thorough check with attention to details. Very professional. Highly recommend!

Lina Stagkou, September 2020

What we do

We’ve been boiler repair, servicing and installation experts for over 15 years. No matter how big or small, we're always here to help.

Boiler Repairs

  • Same day boiler service and repair from qualified boiler engineers
  • Gas boiler repairs from qualified Gas Safe engineers
  • Residential boiler repair service across the Newcastle & the North of England
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Boiler Installation

  • Our Home Assist boiler range encompasses any Energy A-rated boiler currently available in the UK market.
  • 5-12 year warranty on all new boilers
  • Gas boiler installation, LPG boiler installation, Electric boiler installation
  • Our qualified team of boiler Gas Safe engineers are experts in all types of new boiler installations
  • Get a Quote online, we'll send you an email with a digital report checklist form.
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Boiler Servicing

  • Range of boiler repair service plans to keep you warm all year round
  • Emergency boiler servicing from fully qualified boiler engineers
  • Boiler servicing is always cheaper than repairs
  • Gas boiler servicing, oil boiler servicing, electric boiler servicing
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HomeCover combined membership

  • We'll upgrade you to an 'A' rated combi boiler for free
  • We'll Upgrade your boiler every 7 years! Unbeatable Value
  • A yearly Boiler service & Maintenance Inspection report (CP12)
  • full central heating protection
  • Boiler breakdown cover
  • Home Electrics cover
  • Home Plumbing cover
  • Radiator & Valve cover
  • HomeCover combined £27pm
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Need a new boiler?

Get a quote by answering just 6 simple questions and Book your installation online today.

  • Remove Your Old Boiler for Free
  • Spread the Cost With Flexible Finance Options
  • Combi Boilers AND Regular Boilers available
  • 98% Credit pass rate
  • Professionally installed from our Gas Safe registered Engineers
  • Manuafacturer Approved chemical flushing treatment and Thermal Imaging camera inspection

Frequently asked questions

When it comes to repairing your boiler, it’s important that any work is carried out by a trained and certified Gas Safe Engineer. Boiler repairs and maintenance carried out by anyone unqualified can be incredibly dangerous due to the presence of highly flammable gas.

All of the Engineers at Home Assist are accredited by the Gas Safe Register (Reg No: 593437). You can see this for yourself on the Gas Safe Register website.

The cost of repairing your boiler can vary depending on what part of the boiler is broken. Some boiler repairs may be carried out in a quick and easy manner and can be straightforward for our skilled boiler engineers, whilst others may require additional parts to be fitted which can cost slightly more.

With most boiler repairs you’ll pay for the time that the engineers spend carrying out the work and the cost of any additional parts. At Home Assist we’ll always give a fair estimate of cost prior to carrying out the work to avoid any surprises.

Modern boilers can remain in good working order for anywhere from 10 to 20 years. It’s generally recommended that you replace your boiler every 10 - 15 years, but with regular professional boiler maintenance you can keep your boiler safe for longer.

Any replacement boiler fitted by Home Assist is covered by warranty for 6 - 10 years. This will give you the peace of mind that your boiler is one less thing to worry about in the immediate future. We also have a range of boiler maintenance plans that can extend the lifespan of your boiler.

Under no circumstances should you ever attempt to repair your own boiler by taking the cover off or disturbing any electrics or piping. Boilers are fed by live gas mains which are highly flammable and can explode if left exposed in any way. Unlike other kinds of home maintenance, boiler repairs or maintenance should always be carried out by professionals.

Home Assist are Gas Safe Registered Engineers, which means we pass rigorous assessment to ensure our boiler engineers are safe to carry out work. We’re accredited installers of some of the most popular boiler brands on the market.

You should service your boiler at least once a year to ensure that your boiler remains in good working order and to identify any serious faults before they become an issue. Home Assist has a range of home maintenance plans that include an annual boiler service as standard.

Before radiator treament
Before radiator treament
After radiator treament
After radiator treament

You don’t know what you can’t see

Radiators not feeling as hot as they used to? We use cutting-edge thermal imaging technology to assess your radiators and repair any damage with the best solution.

Stay warm this winter and get your heating assessed by Home Assist.